Privacy Policy

Effective Date: April 22, 2026

Chattanooga Funding, LLC d/b/a Mission Funding (“Mission Funding,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you provide when you visit https://missionfunding.com, apply for financing, communicate with us, or otherwise use our services.

This Privacy Policy explains what information we collect, how we use it, how we share it, and the choices you may have regarding your information.


1. Information We Collect

We may collect personal information directly from you, automatically through your use of our website, and from third parties as permitted by law.

A. Information You Provide to Us

We may collect information such as:

  • Full name
  • Email address
  • Phone number
  • Mailing address
  • Date of birth
  • Social Security Number or Tax ID Number
  • Employment and income information
  • Bank account or financial account details
  • Tax returns and supporting financial documents
  • Property details related to a financing request
  • Any other information you choose to submit through our forms, applications, or communications

B. Information We Collect Automatically

When you use our website, we may automatically collect certain technical and usage information, including:

  • IP address
  • Browser type and version
  • Device type
  • Operating system
  • Referral source
  • Pages visited
  • Time spent on pages
  • Click activity and general website usage data

C. Information from Third Parties

We may receive information from third parties such as:

  • Credit reporting agencies
  • Identity verification providers
  • Background check providers
  • Financial institutions
  • Business partners involved in loan processing or servicing
  • Analytics or marketing service providers

2. How We Use Your Information

We may use your information to:

  • Process, evaluate, and service loan requests and applications
  • Verify identity and perform fraud prevention, risk review, underwriting, and credit evaluation
  • Communicate with you about your application, account, transactions, or service updates
  • Respond to questions, requests, and customer service inquiries
  • Improve our website, services, and user experience
  • Maintain records and internal business operations
  • Comply with legal, regulatory, and contractual obligations, including the Gramm-Leach-Bliley Act (GLBA) and other applicable financial privacy laws
  • Enforce our agreements, policies, and terms
  • Send marketing or promotional communications where permitted by law and consistent with your communication preferences

3. How We Share Your Information

We may share your information only as reasonably necessary to operate our business, provide services, and comply with legal obligations.

We may share information with:

  • Service providers that help us operate our website, communications, data systems, analytics, customer support, and loan-related services
  • Credit reporting agencies, verification providers, and fraud prevention vendors
  • Financial institutions, lenders, brokers, closing agents, title companies, and other parties involved in processing or facilitating a requested transaction
  • Legal, regulatory, or government authorities when required by law, subpoena, court order, or regulatory request
  • Professional advisors such as attorneys, accountants, auditors, and compliance consultants
  • Successors or counterparties in connection with a merger, acquisition, restructuring, financing, sale of assets, or similar business transaction

We do not permit third parties to use your personal information for their own unrelated marketing purposes solely because they processed data on our behalf.

4. SMS, Calls, and Mobile Communications

If you provide your mobile phone number and opt in, you consent to receive calls and text messages from Chattanooga Funding, LLC d/b/a Mission Funding regarding your account, applications, transactions, service updates, and, where permitted, promotional communications.

Program Description: SMS communications may include responses to inquiries, application status updates, document requests, account notifications, and service-related updates. Where you have separately opted in, we may also send promotional or marketing messages.

By opting in to receive text messages:

  • Message frequency may vary based on your interactions with us
  • Message and data rates may apply
  • You can opt out at any time by replying STOP
  • You can request help by replying HELP, or by calling (423) 888-0152 or emailing info@missionfunding.com
  • Consent to receive text messages is not a condition of purchase or of obtaining services

Mobile Information Sharing — Carrier-Required Disclosure:

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging opt-in data and consent will not be sold or shared with third parties, except with vendors or service providers that help us deliver messaging services, and only for that purpose.

Carrier Disclaimer: Mission Funding is not liable for delayed or undelivered messages caused by your wireless carrier. Supported carriers include all major U.S. carriers, but participating carriers may change without notice.

5. Cookies, Pixels, and Tracking Technologies

We may use cookies, pixels, scripts, and similar tracking technologies to:

  • Operate and secure our website
  • Understand website traffic and usage patterns
  • Improve website functionality and performance
  • Measure the effectiveness of marketing and advertising

You may be able to control cookies through your browser settings. Disabling cookies may affect certain website features or functionality.

6. Data Security

We maintain reasonable administrative, technical, and physical safeguards designed to protect personal information against unauthorized access, use, alteration, or disclosure. As a financial services provider, we maintain safeguards consistent with the requirements of the Gramm-Leach-Bliley Act (GLBA) and applicable federal and state financial privacy laws. However, no method of internet transmission or electronic storage is completely secure, and we cannot guarantee absolute security.

7. Data Retention

We retain personal information for as long as reasonably necessary to:

  • Provide services
  • Process transactions and applications
  • Maintain business and legal records
  • Resolve disputes
  • Enforce agreements
  • Comply with applicable law and regulatory requirements

8. Your Rights and Choices

Depending on applicable law, you may have the right to:

  • Request access to certain personal information we maintain about you
  • Request correction of inaccurate information
  • Request deletion of certain information, subject to legal and business retention requirements
  • Opt out of promotional communications
  • Revoke consent to marketing texts or calls

To make a privacy-related request, please contact us using the information below.

9. Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy, security, or content practices of those third parties. We encourage you to review their privacy policies before providing information to them.

10. Children’s Privacy

Our website and services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will revise the Effective Date at the top of this page. Your continued use of our website or services after changes are posted constitutes your acknowledgment of the updated Privacy Policy.

12. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us at:

Chattanooga Funding, LLC d/b/a Mission Funding 7158 Lee Hwy, Suite 160 Chattanooga, TN 37421 Phone: (423) 888-0152 Email: info@missionfunding.com

At Chattanooga Funding, LLC d/b/a Mission Funding, we’re a trusted private and hard money lender dedicated to funding real estate deals using capital from private individuals and retirement accounts. We believe the strongest businesses are built on one simple idea—people helping people.

By providing a telephone number you are consenting to be contacted by SMS text message. Message and Data Rates may apply. You can STOP messaging by sending STOP and get more help by sending HELP.

Contact Us

O: (423) 888-0152

C: (423) 591-2222

 

info@missionfunding.com

7158 Lee Hwy Suite 160 Chattanooga, TN 37421